Privacy Policy
At Dry Clean Express, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and our dry cleaning, laundry, pickup, and delivery services.
Information We Collect
Name
Phone number
Email address
Pickup and delivery address
Billing and payment information
Order history and garment information
Information you provide when contacting us
Phone number
Email address
Pickup and delivery address
Billing and payment information
Order history and garment information
Information you provide when contacting us
How We Use Your Information
We use your information to process and manage orders, schedule pickup and delivery services, send confirmations and receipts, provide order updates, respond to customer service inquiries, improve our services, and comply with legal obligations.
SMS Communications
If you opt in, you agree to receive text messages regarding order confirmations, pickup reminders, delivery notifications, order status updates, and customer service communications.
Message frequency varies depending on your orders.
Message and data rates may apply..
Reply STOP to opt out at any time..
Reply HELP for assistance..
SMS consent is not shared with third parties or affiliates for marketing purposes.
Message and data rates may apply..
Reply STOP to opt out at any time..
Reply HELP for assistance..
SMS consent is not shared with third parties or affiliates for marketing purposes.
Information Sharing
We do not sell or rent your personal information. We may share information only with trusted service providers who assist with payment processing, SMS notifications, website hosting, pickup and delivery services, and business operations.
Data Security
We maintain reasonable administrative, technical, and physical safeguards to protect your personal information.
Cookies
We maintain reasonable administrative, technical, and physical safeguards to protect your personal information.
Unclaimed Garments
Garments not picked up within 90 days from the date of completion may be considered abandoned. Dry Clean Express reserves the right to donate, sell, recycle, or otherwise dispose of unclaimed garments as permitted by applicable law. Customers remain responsible for any unpaid charges associated with unclaimed garments.
Children's Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date.
Contact Us
Dry Clean Express
Phone: (843) 552-6666(843) 552-6666
Website: drycleaningexpresssc.com